Tusco Display blog
Tusco Display blog

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Virtual Consults

Many of us have heard of personal shopping companies such as Stitch Fix and Fabletics, companies that offer subscription programs for purchasing clothing from home. But what about your favorite in store retailer? Some stores are finding the means to connect at-home shoppers with remote associates to help get fit and style recommendations from the comfort of their own homes. Modern Retail shares how big names such as Lululemon are utilizing Zoom for 15-30 minute style session appointments that give the personalized touch of having the in store experience – all from the comfort of your own home.

Although we have seen some consumers eager to return to in store experiences, looking for the opportunity to browse items in person, we can expect these innovations to outlast any shelter-at-home orders due to the pandemic. Because finding a savvy in-store person can really help deliver personalized service even when you can’t be together. If brands are able to take it one step further and continue that associate-consumer relationship through multiple transactions, the brand will be able to build loyalty, and get to know the shopper’s true style.

Just as these brands have changed up their digital presence, Tusco has used digital prototype reviews to great effect with our clients. Even though we can’t be together, we can still connect virtually to create a custom display that meets your needs. Reach out today!